Develop the personal and professional skills needed for effective people management.
The Managing People Online Course will help you develop the personal and professional skills needed for effective people management and leadership. The course will cover the essential concepts, tools and models used to manage people.
- Managing Performance
- Understanding factors affecting performance
- Setting goals in KRAs
- Identifying and supporting good performance
- Managing poor performance
- Conflict Management
- Causes (of conflict)
- Types (of conflict)
- Tools to resolve conflict
- Pre-empting and preventing conflict
- Coaching
- Coaching as a management style
- Advantages and benefits of coaching
- Principles of coaching
- Coaching processes
- Managing Teams
- Stages of team development
- Developing effective teams
- Managing teams
- Optimising team performance
- Policies and Procedures
- Managing employee grievances
- Handling discipline
- Dignity and respect in the workplace
- Presentation Skills
- Planning; objective, structure, content.
- Delivery; medium, audience, body language
About The Learning Rooms
This fully online course is delivered via The Learning Rooms (www.thelearningrooms.com). It is dedicated to delivering high quality e-learning courses in management, leadership and human resources as well as health and safety. It offers learners 24 x 7 access to the learning materials, learning though moderated peer discussion activities, online tutor support from an experienced Management Consultant and access to a range of carefully curated supplementary resources.
Health Management Training Ireland 